What is ID theft

ID theft is a widespread problem in Sweden, so much so that many public authorities and financial institutions offer advice on how to protect yourself against it, including the Swedish Police, Skatteverket, Länsförsäkringar etc. A common method used by fraudsters is that they change the victim’s officially registered address and then take a loan out in their name.

Consequently, an ID protection industry has arisen in Sweden addressing this very issue – credit card blocking, detecting identity theft, 24 hour support with advice on how to protect yourself from identity theft, just to name a few. Unfortunately, most of these services require some sort of fee.

While there is no foolproof way of protecting yourself completely, it is prudent to have at least some sort of protection. We also have some tips on how you can protect yourself.

Free ID protection

The ID protection in Freja eID Plus is completely free, is built into the Freja eID system, and is automatically active for all users when they get the Plus level. Like all services, you can switch ID Protection on and off in My Pages.

Both Freja eID Plus and the ID Protection feature are completely free to use for everyone.

To get Freja eID Plus all you need to do is a quick identity check at one of our agents. Read more about Freja eID Plus in our FAQs, or learn how to get it here.

How ID Protection works in Freja

ID Protection in Freja alerts you whenever there is an unathorised change of your residential address, postal address or both. We will notify you through all channels available to us in Freja: via email and a notification and warning on your phone at least. If you have added your phone number or any additional emails to Freja, we will notify you there too.

Please note that Freja is not a blocking service, rather it alerts you of suspicious activity so that you can take timely and appropriate action such as blocking your debit card for example, or immediately contacting your bank. See here what steps you should take if you suspect that you are a victim of ID theft.

Also note that this only includes addresses that are registered in the Folkbokförings register in Skatteverket.

Don’t have Freja? Download it and register in a couple of steps.