On this page you will find our Welcome Pack, with information about how to integrate Freja eID on your website, with the login window, and how to adapt Freja eID to your branding in the best way, with the help of our graphical guidelines. You will also find the Release Notes and a section with troubleshooting, helping you out during the integration.
If you have any questions regarding the integration, get in touch with your contact at Verisec or send an email to email@example.com.
If you need any special design around the way your users log in, you will also find tools for this in the Welcome Pack. You are always welcome to get in touch to discuss how we can help you create the perfect user experience.
Our Release notes offer brief, high-level descriptions of enhancements and new features, covering changes in the API but also the user-visible changes in the Freja eID app and My Pages. We also include setup information, tips to help you get started, and best practices to ensure your continued success.
Download Release Notes September 2018 – Mobile application v2.5.0
Download Release Notes August 2018 – Mobile application v2.4.0
Download Release Notes July 2018 – RP API v4.2
Download Release Notes July 2018 – Mobile application v2.3.0
Download Release Notes June 2018 – Mobile application v2.2.0
Download Release Notes June 2018 – RP API v4.1
Download Release Notes May 2018 – Mobile application v2.1.0
Download Release Notes May 2018 – Mobile application v2.0.0
Download Release Notes March 2018 – Mobile application v1.4.0, Relying Party API v4.0
The troubleshooting scenarios from the user perspective you will find in our Q&A section here. The list below will be continually updated and if you don’t find your question here, get in touch with your contact at Verisec or send an email to firstname.lastname@example.org
In My Pages, you can also enable and disable the access to online services and websites. When a service is disabled, no one claiming to be you can access it. When you enable it you can access it again, with your Freja eID.
Freja eID services require the SSL connection with both client and server SSL certificate verification. To establish the SSL connection, both client and server SSL certificate need to be configured in your application truststore/keystore. Contact our support to check that you have received proper client and server SSL certificates.
Check the service URL you are using. The service URLs for all Freja eID services are documented in Freja eID Relying Party Developers’ Documentation under corresponding sections (refer to sections dedicated to Authentication services, Signature services or Custom identifier management respectively). If this doesn’t resolve your problem, contact Freja eID support.
This HTTP error code indicates that Freja eID back end could not process your request for some reason. Contact our support and provide them with the full HTTP response text in order for them to identify the exact reason of the request failure.
All application error codes are described in Freja eID Relying Party Developers’ Documentation (refer to sections dedicated to Authentication services, Signature services or Custom identifier management respectively).
Contact Freja eID support and provide them with the error code displayed in the Freja eID application.