FAQ

ABOUT FREJA eID

WHAT IS FREJA eID?

Freja eID is an electronic identity on your mobile that allows you to securely log in to online services, sign transactions and approve agreements, using a PIN or your fingerprint. An electronic identity eliminates the need for remembering and managing different passwords. Freja eID also consists of My Pages, which is like a control panel where you can monitor your digital activities, see your action history and disable/enable access to different online services.

WHAT IS FREJA eID EXTENDED?

Freja eID comes with three levels of identity assurance. Freja eID Extended is required by some services. To upgrade to Freja eID Extended you need to add some personal information in the mobile app.

WHAT IS FREJA eID+?

The highest level, Freja eID+, is required by some services with even higher trust requirements. To upgrade to Freja eID +, you must do a physical ID verification at one of our Freja eID agents.

HOW DOES FREJA eID WORK?

The online services connected to Freja eID have integrated their login and signing features with us. That means that, if you try to log in to a connected service, Freja eID verifies that you are really you by sending an action to your Freja eID app on your mobile. You then either approve or discard the action with the app, using a PIN or your fingerprint. This means that no one else than you can access Freja eID connected services without having access to your phone, your personal PIN or your fingerprint.

DOES FREJA eID COST ANYTHING?

No. Freja eID is free of charge and free from advertising. The upgrade and use of Freja eID Extended and Freja eID+ are also free for users and there is no “buy in app” feature or anything of that kind. Freja eID is a free service for users!

HOW DOES FREJA eID MAKE MONEY?

Freja eID is free of charge for the user and also free from advertising. To keep it free for users, organisations, which are using Freja eID to let users securely connect with them, are paying for the service.

WHO OWNS FREJA eID?

Freja eID is a part of Verisec Freja eID AB which is owned by the Swedish IT-security company Verisec AB (publ). The company is located in Stockholm, Sweden and has offices in seven countries, in Europe, Latin America and the Middle East. Verisec started in 2002 and serves banks, government and enterprises around the world with cutting edge IT-security solutions around electronic identification and data protection. Verisec is listed on Nasdaq First North Premier in Stockholm.

HOW DO YOU MANAGE MY PERSONAL DATA?

The idea behind Freja eID is to increase internet security and give you more control of your digital life. In line with this philosophy, we treat your personal data with the greatest respect and do not store more information than is necessary to provide you with our services. You can read more about this in our Privacy Policy.

DO YOU SHARE MY DATA WITH ANYONE?

We do not sell your data or personal information to anyone. Neither do we share your online activities with anyone. In situations where your data needs to be shared, for a service to work, we will not do it without your explicit consent.

HOW DO I GET IN TOUCH WITH FREJA eID?

Please check out our contact pages. If you are an end user, please click here and if you are an organisation or partner, please click here.