We’re Here to Help

Whether it’s for registering your Freja account, using Freja, or with any other concerns you might have. We’re here for you.

Current Topics

Visa Application for the Swedish Migration Agency

Freja Registered with Email for the Swedish Tax Authority

Change your photo in Freja

Cannot Use Freja+ for eIDAS?

Reset your PIN in Freja

Change Freja App Language

Frequently Asked Questions

Registration

Find our full guide and all questions about registration here.

Registration Tips

Check here for tips on how to avoid common mistakes during registration.

Using Freja

See how to change your photo, reset your PIN, log in to a service and more here.

New Phone

Transfer Freja to a new phone or use Freja on multiple devices.

Shared Control

Read how to link your account to someone else and how it’s managed.

Organisation ID

Learn how Organisation IDs are managed and used.

Privacy

Questions regarding the handling of your personal data.

Registration Guide

Find our full guide and all questions about registration here.

Mistakes to Avoid when Registering

Check here for tips on how to avoid common mistakes during registration.

Using Freja

See how to change your photo, reset your PIN, log in to a service and more here.

New Phone

Transfer Freja to a new phone or use Freja on multiple devices.

Shared Control

Read how to link your account to someone else and how it’s managed.

Organisation ID

Learn how Organisation IDs are managed and used.

Privacy

Questions regarding the handling of your personal data.

Get in Touch with Us

Freja support

Our support is available 7 days a week 8-22

Call us on: +46 8-38 88 58

Send us an email: support@frejaeid.com

Block Freja?

If you suspect your account has been compromised call +46 8-27 00 29

This number is for emergency blocking only and is available 24/7.

Have you received a letter from us?

We send out security tokens for a number of Swedish banks.

For any questions we recommend you contact your bank directly. If you have further questions contact services@frejaeid.com or call 08-723 09 00.

Press contact

We reply swiftly during office hours at ir@frejaeid.se

For urgent matters please contact our spokesperson at +46 8 5272 7982

For press releases please visit our Cision press room.